Refund policy
1.Accepting returns within 30 days
2.Free return shipping
3.No return handling fee
2.Free return shipping
3.No return handling fee
Any buyer who purchases a product from this website will receive a 3-year warranty service.
If there is any non-human error during use, please contact us through the chat window or website email and provide relevant photos or videos. Our technical staff will provide a solution as soon as possible. If the problem cannot be solved through this method, we will send the corresponding parts for free replacement. If this method still cannot solve the problem, we will issue a full refund (the buyer can keep the item). The refund method is for us to proactively process the refund through the e-commerce platform or PayPal within 3 working days.
If there is any damage caused by human error, our technicians are still willing to provide the maximum technical guidance.
Warranty process
*Sufficient proof or purchase must be provided.
*A defect description must be provided in order to issue a warranty claim.
*If a defective item is damaged, visible evidence (if any) and the item's serial number (if any) must be provided.
Not covered by warranty
*Products without sufficient proof of purchase
*Lost or stolen products
*Items that have exceeded their warranty period
*Non quality related issues (30 days after purchase)
*Free products
*Repair through a third party
*Damage caused by external sources
*Damage caused by product misuse (including but not limited to: falling, extreme temperature, improper operation of equipment)
*Purchase from unauthorized resellers
If there is any non-human error during use, please contact us through the chat window or website email and provide relevant photos or videos. Our technical staff will provide a solution as soon as possible. If the problem cannot be solved through this method, we will send the corresponding parts for free replacement. If this method still cannot solve the problem, we will issue a full refund (the buyer can keep the item). The refund method is for us to proactively process the refund through the e-commerce platform or PayPal within 3 working days.
If there is any damage caused by human error, our technicians are still willing to provide the maximum technical guidance.
Warranty process
*Sufficient proof or purchase must be provided.
*A defect description must be provided in order to issue a warranty claim.
*If a defective item is damaged, visible evidence (if any) and the item's serial number (if any) must be provided.
Not covered by warranty
*Products without sufficient proof of purchase
*Lost or stolen products
*Items that have exceeded their warranty period
*Non quality related issues (30 days after purchase)
*Free products
*Repair through a third party
*Damage caused by external sources
*Damage caused by product misuse (including but not limited to: falling, extreme temperature, improper operation of equipment)
*Purchase from unauthorized resellers